Refund policy

Refund Policy

If the buyer chooses to download the product but encounters technical issues caused by the seller’s server, the seller agrees to send a new download link via email at no additional cost. If the buyer is still unable to complete the download due to server-related issues, they must contact the seller’s support team, which will provide an appropriate solution at no extra charge. In this case, the buyer is not entitled to a refund.

If the buyer is unable to download the product due to technical issues unrelated to the seller—such as problems caused by the buyer, their internet service provider, or a third party—the seller is not responsible and is not obliged to provide a new download or a free product delivery. The buyer must complete the download within five (5) business days; after this period, the download will no longer be available, even if payment has been made. The buyer waives any claims or complaints regarding this matter.

Copyright Protection

All rights related to the published and recorded works are reserved. The publisher, Trevania, retains all copyrights. The buyer agrees not to reproduce, distribute, broadcast, or sell the seller’s products, either in full or in part, without authorization.

General Terms

Trevania reserves the right to amend these terms and conditions at any time. Any changes will apply to the use of the trevania.com website. The buyer is responsible for providing accurate and complete information when making a purchase.

The services offered by trevania.com do not include costs related to the use of computer equipment or internet services required to access our website. Trevania is not responsible for telephone, internet, or any other expenses incurred by the buyer.

While Trevania strives to provide the best possible service, we cannot guarantee that Trevania.com will always meet your expectations. Additionally, we do not guarantee that the service will be error-free.